In order to keep the warranty in effect, the product must have been handled and used as described in the instructions accompanying this warranty. Please retain the dated sales receipt as evidence of the date of purchase as it will be required for any warranty service. The manufacturer or distributor, at its option, shall repair or replace the defective unit covered by this warranty.
#DURACELL BATTERIES CONTACT US MANUAL#
The DURACELL® product carries a limited warranty against defects in material and workmanship under normal use and service for a period of 2-5 years (warranty period varies depending on product type, consult your product manual for specific details) from the original date of purchase. Left unattended, the battery(s) will completely discharge and leakage is a strong possibility, A particularly insidious situation are devices that draw a small current even when turned off. The safest bet is to check your devices from time to time to make sure the battery is still functional or to remove batteries from devices that will sit idle for an extended time. However, many companies will offer compensation beyond the extent of their warrantee as a customer service so it doesn't hurt to ask.ĭischarged alkaline batteries have a tendency to leak. And then it would probably only cover battery replacement and not the device it ruined. This is followed by drying with compressed air and burnishing any contacts.Ī ten year life warrantee does not cover leakage unless the battery still has some charge. If the leakage extends into sensitive electronics, I will just use the water flush. Then I will flush the area dilute muriatic acid, followed with clean water. The cleaning process involved consists of physically removing as much of the leakage products as possible. I will clean up the leakage as much as possible and return the device to service. I have had multiple instances of battery leakage.
It may still exist but I doubt it since the company has changed hands multiple times in the intervening years. As the devices became more sophisticated and more expensive, the warrantee policy was no longer advertised. We did salvage a few transistor radios back then. Transistor radios were rare so the cost of the replacement program was minimal. We used to clean them up and give them to employees. Back then, the devices were usually flashlights. They had a warrantee policy that if a battery leaked and damaged the device, they would replace the device with one of equal or greater value. When I worked for Ray o Vac in the '70's, they had a "sealed in steel" byline for their zinc carbon batteries.
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